Testimonials

What they say
About us

Words of them

  • Nick G
    - December 2025

    Excellent service offered. A great personal service which caters for all of our pension needs. Can't speak highly enough of Denver. 

  • Keith H
    - December 2025

    BIC has been a very impressive pension partner. They pulled together my disparate private pension pots from lots of jobs across my career that were stagnating; identified a high growth pension strategy and achieved over 10%  compound pot size growth over the last 10 years, latterly via Quilter. And all driven by Denver and his obsessive focus on pensions. I'd strongly endorse this company and Denver's professionalism. 

  • Ivan McM
    - December 2025

    After retiring from my employment 2 years ago Denver guided me through the pension nightmare with professionalism and expertise. He gave me excellent advice with regular updates. I would highly recommend Denver to anyone needing financial advice. 

  • Mark G
    - 11th December 2025

    My experience so far with Denver has been first class! In the world of financial advice or planning it can be very complicated. I needed help with my pension etc and Denver was able to guide me through all the aspects. 

  • Linda McC
    - 11th December 2025

    Denver has been my financial advisor for many years. I have always found him to be extremely professional and trustworthy. His advice is clear, relevant and helpful. If I have a query Denver gets back to me promptly. I would not hesitate to recommend him to anyone looking for financial guidance. 

     

  • Ivan H
    - 11th December 2025

    I was highly impressed by the level of care and attention I received from Ballymena Investment Centre Ltd and Denver. If you’re unfamiliar with the financial or investment world, it can be daunting and overwhelming to know where to start. Denver took the time to understand my circumstances and future goals before suggesting the best plans that would suit me and my family. He explained everything clearly, without jargon, and made sure I felt confident about every step. What stood out most was how personal the experience was in my own home and there was never any pressure, just thoughtful guidance and genuine expertise. Thanks to Denver from Ballymena Investment Centre Ltd, I now have a trusted financial partner and a clear plan for the years ahead. 

     

  • John H
    - 10th December 2025

    Fantastic, professional and well run company. The customer service is second to none. Would recommend Denver to anyone.

     

     

  • Clement K
    - 11th December 2025

    Denver has managed my pension for a number of years. Denver offers professional pension advice in a way that is easy to understand. He takes time to understand your background and what your pension aims are. I would have no hesitation in recommending his company to anyone in need of pension or financial advice.

  • Moore D
    - 11th December 2025

    Denver has been providing my wife and I with financial advice for over 8 years. His professional approach with solid and knowledgeable advice has been very reassuring through changing times. I have no hesitation in recommending BIC Ltd to anyone who needs financial guidance.

  • Trish B
    - 10th December 2025

    My husband and I have been using the services of Ballymena Investment Centre Ltd for close to two years after a recommendation by a friend. 

    Denver is highly experienced in his field and explains everything in a professional yet understandable and friendly manner to ensure we understand how he is working on our behalf. 

    6 monthly reviews give the opportunity to talk about how the investment is going and advise on any changes if needed at the time, this helps to keep on top of things. 
    The service we are receiving is exceptional and we would highly recommend. 

     

     

  • Mark D
    - 10th December 2025

    Denver has been our advisor for over 5 years. 

    In that time I can safely say we have received a 1st class service, with honesty , integrity and accuracy. 

    We look forward to many more years and would be very confident in recommending his services to others.

     

  • Graham M
    - 10th December 2025

    First class, attentive service from Denver at Ballymena Investment Centre Ltd. He took time to thoroughly review our position, which was slightly complex and provided a solution that we had confidence in as he walked us through all the parts of our individual plans.

    I’d have no hesitation in recommending him to anyone who needs peace of mind and assurance for their future investments.

  • Shauna P
    - 10th December 2025

    Working with BIC and their financial planner has been a game changer for my financial life. From our first meeting, they were attentive, professional, and incredibly well-informed. They reviewed my current finances, clarified my long-term goals, and built a customised plan that made sense for my risk tolerance and lifestyle. What stands out most is their communication—they always respond quickly, explain complex topics in a way that’s easy to understand, and never push products or decisions. I now feel organised, confident, and prepared for the future. I highly recommend them to anyone needing clear, trustworthy guidance.

  • George A
    - 10th December 2025

    My family have always had first rate service from BIC. They come up with sound financial plans, always respond to any queries promptly and deal with us in a highly professional manner. I'm happy to recommend the company to anyone who takes their financial planning seriously.

     

  • Stephen M
    - 10th December 2025

    Denver has been my financial advisor for over 20 years. I have 100% confidence in not only his advice but his integrity in looking after my best interests. He is always at the end of the phone or email, even on holidays (apologies) and if he hasn’t an immediate answer you can rest assured that you will have one asap. Lovely guy, clued in and a friend to boot.

     

  • Damian O’B
    - 9th December 2025

    I’ve been dealing with Denver for over 20 years. 
    I find he is very knowledgeable in his field of work. 
    He has a wealth of information 
    He is efficient keeping you up to date on changes involving your investments. 
    He provides regular newsletters and regular personal updates. 
    We have twice yearly face to face meetings and more if required. 
    Emails are answered promptly and he is always at hand to take a phone call.

     

  • Chris G
    - 9th December 2025

    Denver has managed my retirement portfolio for many years and he is diligent, responsive and knowledgeable regards pension planning and  investments. Would recommend without reservation. 

     

  • Jonathan B
    - 2018

  • brejamac
    - 2019

    Very friendly and very knowledgeable. Always ready to help with any queries I have.

  • Caroline T
    - 2018

    I would not hesitate to recommend Ballymena Investment Centre. Denver has been extremely helpful and attentive giving me excellent investment help.

  • Alistair G
    - 2018

    Always found Denver to be well informed, quick to respond to any questions/queries I had and able to explain the financial jargon in a language I could understand. Recommended!!

  • Kev O'C
    - 2018

    Denver is courtous and always gives information regarding the investment process. He responds quickly to questions, and discussions are backed up with written information. Customers can track investments on line 24 hours a day.

  • Peter C
    - 2022

    I have been liaising with Denver Thompson of Ballymena Investment Centre Ltd (BIC) since the start of this year with a view to taking early retirement from my place of work of 30 plus years.
    I have been very impressed and pleased with Denver’s professional guidance and advice on pensions and tax implications throughout this journey.
    I have always found him to be fully knowledgeable and excellent at communicating and letting me know the various options and his advice at all stages.
    I finally retired on 31 August 2021 and my experience has been a very positive one. I would like to personally thank Denver for his continued extensive advice and guidance in my transition from working life to retirement.
    Peter C
    Ballymena

  • Alex McF
    - 2018

    Denver has been looking after me for 2 years.He has been excellent to deal with nothing is a problem.He is always available to contact at any time and if I have any issues he sorts it out ASAP.He has given me First Class service and I have no complaints.If you need financial advice He’s the man to go to.

  • Ellen Heeps G-G D G
    - 2022

    Denver came highly recommended to me by several people through word of mouth. I needed financial advice regarding a divorce settlement. Denver was very quick to respond, answered any queries I had and helped to reduce my stress levels by explaining options available. I would highly recommend Denver to anyone needing financial advice.

  • Clement K
    - 2018

    Excellent knowledge of pension regulations and how best to maximise returns. Denver has managed my pension for several years and I would highly recommend his company .

  • Charlie McL
    - 2022

    Have been really impressed with Denver and his professional approach to help and understanding of my pension, couldn't recommend him highly enough!

  • John G
    - 2018

    Denver has been looking after me and my finances for a lot of years now. He has always been upfront, honest and fair. Explains things in depth when they’re never completely clear and gives sound investment advice. Couldn’t recommend him and this company enough.

  • Lynn D
    - 2018

    Denver has been a well trusted advisor, he helped us free up a pension that was stagnant and was only benefiting the company that it was invested in. Denver gave us excellent advice and recommended a successful company in which we can see our investment grow. We get regular updates and advice from Denver, we thoroughly recommended him.

  • Andrew N
    - 2022

    Delighted to share the kind gesture from Denver at the Ballymena Investment Centre and his kind support through sponsorship for the Ballymena Academy Past Pupils Golf society. We rely heavily on local support from businesses to run the society and support local charities such as our charity for this year the NI Air Ambulance Charity. Thank you!

  • Emyrs McB
    - 2022

    Received a 1st class service from Denver. He explained in layman's terms my potential savings for the future in a efficient and helpful manner, and the best way forward for my savings and pensions. Would highly recommend his business to anyone.

  • Julie K
    - 2018

  • Beverlee M-W
    - 2022

  • Maria Mc K
    - 2018

  • Patricia C
    - 2017

    Would highly recommend Denver for all your financial needs. He is professional and very efficient. He offered myself and my husband great advice and help and was very easy to talk to. Thanks again Denver

  • Penny T
    - 2017

    We have had a very positive experience with our financial adviser and would be happy to recommend the Services of the Ballymena Investment Centre to others.

  • Lynette W
    - 2021

    Denver has guided us through the pension nightmare with ease. He made the whole process very easy and took time to explain all the ins and outs. Nothing is to much trouble and he's always at the end of the phone to answer any questions we have. Thanks Denver

  • Keith T
    - 2022

    Have been with denver now for several years and found him very helpful and knowledgeable on all aspects of investment and money matters.nothing is to much bother for him and explains things in an easy way to understand.we have no hesitation in recommending his services to anyone.

  • David C
    - 2022

    Having known Denver for many years I can say that I’m very happy with Denver’s advice and work. He is very accommodating and has been able to come to my house to discuss things.

  • Barry L
    - 2022

    I really needed a Financial Planner to help me prepare for my retirement.On a google search I was really impressed by Denver Thompson's 5 star reviews.I made contact that very day and within a very short time Denver had rang me back and that was the start of very efficient,professional and personalised advice.I would highly recommend his services.

  • Stephen F
    - 2023

    Excellent Advice received with a prompt reply received to any questions/queries. Everything is managed extremely well through a secure portal system for the sharing of sensitive information throughout. Thanks very much Denver for your support/advice and knowledge.

  • Samantha H
    - 2017

    Excellent knowledge of investments, life cover and pensions. With the help of Ballymena Investment Centre, my life insurance is now in place including my pension. Fantastic would definitely recommend that you speak to this advisor who will surely put your mind at ease. Regular updates received which let's me know where I stand.

  • Billy G
    - 2017

    Fantastic service, Denver has looked after my ISA for years, explained everything in layman's terms, made it very easy to understand, was able to answer any questions. I wouldn't go anywhere else, would recommend to anyone, thank you so much

  • Jason H
    - 2017

    Ballymena Investment Centre Limited have looked after mine and my wife's pensions for the last 10 years. I find them very helpful and would recommend their service to anyone

  • Julie K
    - 2017

    Ballymena Investment Centre look after my pension and ISA. I received great advice and have recommended them to friends and family.

  • David O

    Denver has been invaluable to me whilst I approach my retirement he has given friendly professional advice at every turn and has provided me with peace of mind where there was worry before I look forward to working with him for many years to come I would thoroughly recommend Ballymena Investment Centre

  • Stuart H
    - 2017

    Denver has provided me with very sound financial advice for the past nine years with regards my personal pension and ISAs, and to date my portfolio has significantly increased under Denver's leadership. He is very diligent in his approach to the service he provides and all his work is carried out promptly and professionally.I would have no hesitation in recommending him and his financially planning advice to anyone.